What should I do if my package arrives damaged? What should I do if my package arrives damaged?

What should I do if my package arrives damaged?

Oh no... 😥

In this case, it is important to fill out the contact form as soon as possible.

To help us assist you as quickly as possible, we kindly ask you to include:

  • a photo of the damage,

  • a photo of the shipping label,

  • a photo of the products received,

  • and a photo of both the inside and outside of the box.

We will get back to you as soon as possible and also send you the damaged goods again, so that you will quickly have your complete order in hand.

Cheers!