Oh oh... our sincere apologies.
In this case, we kindly ask you to fill out the contact form.
To help us process your request even faster, could you also send us a photo of the shipping label and the products you received? Please don’t forget to include your order number, as this makes it much easier for us. A photo of the packaging is also always welcome.
We will then do our best to get back to you as quickly as possible.
Of course, we will send you the missing items so that you’ll soon have your complete order in hand.
What a pleasure!
