We are sincerely sorry that your GIMBER is mouldy... what a waste! 😥
First, go over this checklist:
- Did you keep the bottle in the fridge? Great!
- Did you keep the opened bottle in the fridge for no longer than 1 month? Great!
If you answered YES to the top questions, you can contact us using the form below. Be sure to include a photo of the mouldy bottle + THT and LOT number. This way we can investigate it better.