Oopsie! This is a mistake by the G-team. For which we would like to take the time to offer our sincere apologies.
Please fill in the contact form and we will help you. Don't forget to include your order number, which makes things easier for us. A picture of the faulty goods is also always appreciated.
You can expect a reply to your e-mail within 24 hours and then we will look for the best solution together. Because this can be quite tiring, we only do this during the week and within working hours, duh.
Articles in this section
- What should I do if my parcel is marked 'delivered' but I have not received anything?
- What should I do if my package arrives damaged?
- I still haven't received my parcel, what now?
- What should I do if my delivery is wrong?
- What should I do if my delivery is incomplete?
- When will my package be delivered?